This Privacy Policy explains how MB Webworks & Visual Media (“MB Webworks”, “we”, “us” or “our”) handles information when you visit our website, contact us, or enquire about our services. We are based in Pune, Maharashtra, India.
By using our website or contacting us, you acknowledge this policy. Where consent is legally required, we will seek it separately.
1. Information We May Receive
- Contact details: name, email address and phone number you enter into our enquiry form or provide to us.
- Project information: the details, requirements, files or messages you choose to share about a website, marketing, SEO, design, content or other project.
- Communications: information you send us by email, WhatsApp or other communication channels.
- Technical information: limited device, browser, log or usage information that may be collected by our hosting provider or third-party tools, depending on their configuration.
Please do not send passwords, payment-card details, government identification numbers or other sensitive information through the website enquiry form or ordinary messages unless it is genuinely necessary and we have agreed on a secure method.
2. How We Use Information
We may use the information you provide to:
- respond to enquiries and discuss project requirements;
- prepare quotations, proposals, schedules and service agreements;
- deliver, maintain and support agreed services;
- communicate about project progress, changes, invoices or support;
- protect our website, prevent misuse and keep appropriate business records; and
- meet applicable legal or regulatory obligations.
We do not sell your personal information. We do not use enquiry details for unrelated promotional messages unless permitted by applicable law and, where required, with your consent.
3. Website Enquiry Form and WhatsApp
Our current enquiry form prepares a message for you to review and send through WhatsApp. Submitting the form on the website does not itself send the enquiry to our server; WhatsApp opens so you can review and choose whether to send the message. If you send it, WhatsApp/Meta will process the information under its own terms and privacy policy.
Our website also includes links to email and WhatsApp. When you follow these links, the relevant third-party service may collect or process information under its own policies.
4. Cookies, Analytics and Third-Party Services
Our website may load third-party resources such as fonts, icons, hosting services or other tools. Those providers may receive technical information when your browser requests their resources. We may add analytics, advertising or other tools in the future; if we do, this policy should be updated to accurately describe the tools and any consent choices required.
This page does not claim that analytics, advertising cookies or tracking pixels are currently enabled. Please check the live website and hosting configuration to confirm which technologies are actually used.
5. Sharing Information
We may share information only as reasonably necessary with service providers supporting our communications, website hosting, project delivery, accounting or legal compliance; when you ask us to share it; or when disclosure is required by law or necessary to protect rights, safety or security. We do not authorise service providers to use information for purposes unrelated to their services to us.
6. Retention and Security
We keep information for as long as reasonably needed to respond to enquiries, provide services, maintain business records, resolve disputes and comply with legal obligations. Retention periods depend on the nature of the information and the circumstances.
We use reasonable safeguards appropriate to the information we handle. However, no website, email service or electronic transmission can be guaranteed to be completely secure.
7. Your Choices and Requests
You may contact us to request access to, correction of or deletion of personal information you have provided, or to raise a privacy concern. We may need to verify your identity and may retain information where the law permits or requires it.
Depending on applicable law, you may have additional rights concerning your personal information. We will handle valid requests in accordance with applicable legal requirements.
8. Children
Our services are intended for businesses and individuals able to enter into relevant service arrangements. Our website is not knowingly designed to collect personal information from children. If you believe a child has provided personal information to us, please contact us.
9. External Websites
Our website may link to third-party websites or services. We are not responsible for their privacy practices, content or security. Please review their policies before sharing information with them.
10. Changes to This Policy
We may update this policy as our services, website tools or legal requirements change. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact Us
For privacy questions or requests, contact:
- Business: MB Webworks & Visual Media
- Email: mbwebworks@gmail.com
- WhatsApp/Phone: +91 95611 29221
- Location: Pune, Maharashtra, India